Hilton Tulum Riviera Maya All-Inclusive Resort

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Hilton Tulum Riviera Maya All-Inclusive Resort
$$$$

Overview

Located 4.1 km from the Aktun Chen Natural Park and around 15 minutes' drive from the Aktun Chen Cenote, the smoke-free Hilton Tulum Riviera Maya All-Inclusive Resort offers a ballroom and a banquet hall suited for a range of needs. Offering a location a short way from Mexico's Caribbean Coast, this 5-star resort has a Mexican restaurant, and an outdoor swimming pool.

Location

You'll need 39-minute drive to Aeropuerto de Playa del Carmen airport. The Hilton Tulum Riviera Maya All-Inclusive Resort also lies 3.1 km from the ATV's Xtreme. Feel in total harmony with nature by visiting the underground Aktun Chen Cave, approximately 20 minutes by car from the hotel.

Rooms

The rooms at the property are fitted with an air conditioner as well as a mini fridge bar and coffee/tea making equipment. In Hilton Tulum Riviera Maya All-Inclusive Resort you can get a room with a private balcony.

Eat & Drink

Chiringuito Seasalt restaurant is an ideal place to enjoy Mexican dishes and views of the ocean. This Tulum hotel invites guests to have a drink at a coffee bar.

Leisure & Business

A gym and spa therapy are available at additional cost as well. Located in the beach area of Tulum, the Hilton Tulum Riviera Maya All-Inclusive Resort features an aqua park, water slides, and a shared lounge. This accommodation provides a personal trainer, yoga instruction, and bicycles along with mountain biking, hiking, and yoga. After a tiring day you can visit a wellness centre or indulge in a head massage, a back massage, and a hand massage.

Licence number: 009-007-007450/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
No parking available.
Wireless internet is available in for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Pets
Pets are not allowed.
Building
Number of rooms:735
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Enclave King Room Nature View
  • Room size:

    42 m²

  • Bed options:
    1 King-size bed
  • Balcony
  • Air conditioning
Family King Room Ocean View
  • Room size:

    42 m²

  • Bed options:
    1 King-size bed
  • Balcony
  • Air conditioning
Enclave King Room Ocean View
  • Room size:

    42 m²

  • Bed options:
    1 King-size bed
  • Balcony
  • Air conditioning
Show 15 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Handicap parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Plunge pool

Air conditioning
Facilities for kids

Toys

Game room

Children's play area

Children's pool

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Water sports
  • Yoga class
  • Sports trainer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Ocean view
  • Resort view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Hilton Tulum Riviera Maya All-Inclusive Resort

💵 Lowest room price 226 £
📏 Distance to centre 20.7 km
🗺️ Location rating 9.4
✈️ Distance to airport 42.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Playa Chemuyil
490 m
Restaurant
Mikado
600 m

Reviews of Hilton Tulum Riviera Maya All-Inclusive Resort

8.0 /10
Great
227 reviews
Verified reviews  
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Our guests’ reviewsWrite a Review
  • J
    Joe
    United States
    left 2 reviews
    Wrote a review on 21 Dec
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    kind staff
    exclusive beach
    late check-in
    limited reservations

    The staff's kindness made us feel at home, and the exclusive beach was a peaceful retreat. We struggled with late check-in and limited restaurant reservations.

    King Room Nature View
  • R
    Rob
    United States
    Wrote a review on 20 Dec
    Perfect
    9.2

    Really kind staff and oceanfront hotel.

    Air-conditioned triple room with views of sea. Location close to pools in another building, and the beach. Also, in the middle of jackson...

  • A
    Abraham
    United States
    left 3 reviews
    Wrote a review on 17 Nov
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms7.0
    Service5.0
    Dining5.0
    6.0
    fine facilities
    chaotic check-in

    The hotel was beautiful, but the check-in experience was

    A bit chaotic. We had issues with our room assignment, which took longer than expected to resolve. The facilities were fine and the pools were perfect for our family! Unfortunately, the food did not quite meet our expectations.

    Enclave King Room Ocean View
  • T
    Tom
    United States
    left 1 review
    Wrote a review on 24 Oct
    Very good
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service6.0
    Dining5.0
    7.0
    fresh churros

    Consider requesting fresh churros directly from the stand. They can taste much better than the ones left out for hours.

    King Room Nature View
  • N
    Noah
    United States
    left 8 reviews
    Wrote a review on 22 Jul
    Great
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service9.0
    Dining9.0
    8.0
    beautiful views
    friendly staff
    inconvenient distance
    dinner reservation wait
    heat discomfort

    Very nice aesthetics with beautiful views and comfy beds. The sea salt bar offered delicious grilled meat, and the staff were consistently friendly and accommodating. The distance from some rooms to the main hotel can be inconvenient, especially in the heat, with a longer walk to certain facilities. Waiting for dinner reservations at busy times was a challenge.

    Queen Room With Resort View
  • M
    Mike
    United States
    left 1 review
    Wrote a review on 01 Jul
    Great
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining7.0
    8.0
    kids' club
    friendly servers
    peaceful setting
    dining options

    Staying at this resort was good for our family! The kids loved the kids' club. The servers were fantastic, always smiling and eager to help. Our King Room Nature View provided a peaceful setting to relax after a busy day.

    In my wife's opinion, the dining options could improve for kids.

    King Room Nature View
  • M
    Morris
    United States
    left 12 reviews
    Wrote a review on 28 Jun
    Very good
    Recommends the hotel
    Location5.0
    Rooms6.0
    Service9.0
    Dining5.0
    7.0
    friendly staff
    favorite restaurant
    poor food quality
    cleaning issues

    The hotel staff were friendly and attentive, especially at Vela Norte, which was my favorite restaurant. The food quality was lackluster, and the rooms had some cleaning issues. Despite the beautiful hotel, the overall experience didn't quite meet expectations.

  • G
    George
    United States
    left 9 reviews
    Wrote a review on 27 Jun
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining9.0
    9.0
    beautiful pools
    delicious food
    fine views
    reservation requirement

    Relaxed with a massage at the spa and loved spending time by the beach when we weren't eating! Only downside was having to make reservations for dinner, but it was worth the wait 😊

    King Room Nature View
  • J
    Joseph
    United States
    left 4 reviews
    Wrote a review on 05 Jun
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    beautiful pools
    attentive staff

    The hilton was fine. We loved lounging by the main pools, especially since one was more social and the other was quieter. The staff stood out with their attentive service at the restaurants, and we enjoyed our meals at the steak house and japanese places.

    strongly recommend

    King Room With Beach Access - Oceanfront
  • W
    William
    United States
    left 4 reviews
    Wrote a review on 01 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service7.0
    Dining8.0
    8.0
    beach access
    plunge pool
    spotty wi-fi

    Great beach access and nice plunge pool, but Wi-Fi was spotty .

    King Room With Ocean View
  • D
    Doris
    United States
    left 5 reviews
    Wrote a review on 28 May
    Great
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining7.0
    8.0
    accessible paths
    beautifully designed areas
    attentive staff
    shuttle options
    senior accessibility

    The Hilton Tulum Riviera Maya All-Inclusive Resort features beautifully designed areas, with accessible paths, made it easy for me to navigate. The staff were attentive and ensured my comfort.

    More shuttle options for seniors would be helpful.

    Enclave King Room Ocean View
  • S
    Scott
    United States
    left 1 review
    Wrote a review on 23 May
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    gorgeous beach
    friendly staff
    varied dining
    room quality

    great stay but room could improve

    The hotel's location within the jungle offers a serene environment with a lovely small beach and multiple good pools. The breakfast and lunch buffets were excellent, with fresh and diverse food options. I particularly enjoyed the Asian restaurant, which served great food, but the Mexican restaurant stood out with its amazing views. The nightly activities added a fun vibe to the evenings.

    The room didn't quite meet my expectations for the price.

    King Room With Nature View
  • R
    Robert
    United States
    Wrote a review on 25 Sept
    Perfect
    9.8

    Cozy Room Features 🛁 the room I stayed in was really nice! It had a small fridge with snacks and drinks, plus a coffee maker and tea set up for those early mornings. There was also a comfy seating area where I could relax. To top it off, there was a luxurious spa bathtub that was perfect for unwinding after a long day.

  • F
    Frederick
    United Kingdom
    Wrote a review on 03 Jul
    Great
    8.4

    The Hilton in Tulum provided a nice stay with its beautiful pool areas and super-nice rooms. The wildlife around the resort, including iguanas and lizards, added to the unique experience. I highly recommend this hotel.

  • F
    Fiona
    United Kingdom
    Wrote a review on 01 Jun
    Very good
    7.0

    The luxurious amenities and exclusive services provided at this hotel were exceptional! From the indoor and outdoor swimming pools to the Spa & wellness centre, my needs were fully met. I especially enjoyed the live entertainment during my stay. the restaurant and bar areas were perfect for in-room breakfasts, dinner, and lunch. the combination of the private facilities and prime location advantages made for an unforgettable vacation.

    the beach access was limited due to rocky areas, but the sun terrace and outdoor swimming pool more than made up for it.

FAQ about Hilton Tulum Riviera Maya All-Inclusive Resort

Which attractions can we visit during our stay at the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort?
You can always visit one of the highly rated landmarks, Playa Chemuyil, placed 650 meters from the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort. Another landmark that is worth your while is Aktun Chen Natural Park located around 10 minutes' drive away.
What is the nearest airport to the Hilton Tulum Riviera Maya All-Inclusive Resort?
Aeropuerto de Playa del Carmen airport lies within 45 km of the Hilton Tulum Riviera Maya All-Inclusive Resort and is reachable with a 39-minute drive.
Can we park our car at Hilton Tulum Riviera Maya All-Inclusive Resort hotel?
Yes, Hilton Tulum Riviera Maya All-Inclusive Resort hotel provides parking spaces on site.
Does the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort hotel.
What is the timeframe for check-in and check-out in the resort?
Guests of the resort can check in from 16:00 to 23:59 and check out from 12:00.
What payment methods are accepted in the Hilton Tulum Riviera Maya All-Inclusive Resort hotel?
At the Hilton Tulum Riviera Maya All-Inclusive Resort hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What room types does Hilton Tulum Riviera Maya All-Inclusive Resort comprise?
Hilton Tulum Riviera Maya All-Inclusive Resort provides such room types as Family King Room, Family Queen Room, and Family King Suite.
Which facilities are included in the rooms at the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort?
Each room at the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort includes climate control for guests' comfort.
Does the resort offer special amenities for people with disabilities?
Yes, at the resort there are rooms with accessible facilities, wheelchair access, and accessible bathrooms available for guests with special needs.
Does the resort feature any spa facilities?
At a wellness area featured at the resort guests can receive such spa procedures as body wraps, body scrub, and pedicure. Additionally, a plunge pool and a treatment room are offered on-site.
Is swimming pool available at the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, the 4-star Hilton Tulum Riviera Maya All-Inclusive Resort features an outdoor pool.

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Rooms and Guests2 Guests, 1 room